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Archive for August 2013

Brake Service at Auto Authority LLC in Oshkosh

Posted August 28, 2013 12:00 PM

Brakes really aren't optional equipment for Oshkosh drivers' vehicles. And taking care of them isn't optional either.

A regular brake inspection is on every Wisconsin driver's vehicle maintenance schedule. At Auto Authority LLC, our team will check your brake system and let you know if there are any problems. Of course, if you're having trouble with your brakes, get your car into your Oshkosh service center right away. And watch out for these problems:

  • Low or spongy brake pedal
  • Hard brake pedal
  • A brake warning light that stays on
  • Constantly squealing or grinding brakes
  • Vibrations or clunking sounds when you apply your brakes

There are two types of brakes: disc and drum. Disc brakes have a rotor that's attached to the axle. Calipers straddle the rotor, kind of like the brakes on a bicycle. Drum brakes are more common on back wheels. Pads, called shoes, push against the inside of the drum to slow the vehicle.

There are several things that need to be serviced on the brake system. First, the brake pads and shoes wear out with use and become too thin to really help. If the brake pads wear away completely you can damage the rotors. The calipers can grind grooves in the rotor. Then the rotor must either be resurfaced or replaced, and that can be expensive. But putting it off is dangerous because your vehicle won't stop as quickly. Sometimes rotors warp or crack and must be replaced.

Brake fluid is also important. When the brakes are applied, the pressure in the fluid activates the brake pads or shoes. Not enough fluid, not enough pressure to brake properly. Also, water builds up in the brake fluid over time, which leads to corrosion, leaks and brake damage, and with hard use, the brakes could severely fade or even fail. Oshkosh  drivers should change the brake fluid when their vehicle manufacturer recommends it.

Be sure to properly maintain your brakes because it's a lot cheaper than paying your nearest Oshkosh area body shop after an accident.

Auto Authority LLC
804 Witzel Ave
Oshkosh, Wisconsin 54902
920-231-1016
http://www.autoauthorityoshkosh.com



Auto Authority LLC Guide to Using the Correct Fluids in Your Vehicle

Posted August 21, 2013 12:00 PM

Today's Auto Authority LLC post focuses on using coolant. drive If you pour in the wrong kind, it won't protect the cooling system and may even void the warranty. Check your vehicle owner's manual. Of course, your Auto Authority LLC service advisor will know the proper coolant for your vehicle.

Brake fluid is confusing for some Oshkosh drivers. Back when we opened Auto Authority LLC, most vehicles used Dot 3 brake fluid. Now we have Dot 4 and Dot 5. Some Oshkosh residents mistakenly think the higher numbers are an upgrade. You know, if 3 is good then 4 must be better. That's not how it works. They are different formulations to meet the demands of differences in brake systems. Only one of them is designed for your vehicle.

Ditto for transmission fluid. For decades there were two basic types of tranny fluid used at Auto Authority LLC: friction modified or not. With the tremendous engineering advances in vehicle automatic transmissions, there have been several new types of fluids developed to protect and lubricate them.

Nowhere are the advances in automotive fluids more evident to Auto Authority LLC professionals than in motor oil. Many new weights and formulations have been created to meet the demands of today's high-tech vehicle engine design. Modern engines have more parts and much tighter tolerances.

That's where the new grades of engine oil come in. They have to be formulated to lubricate, protect and clean all of those vehicle engine parts, big and little. The oil has to be thin enough to get into little passages, yet resistant to vaporization.

At Auto Authority LLC in Oshkosh, we believe that in some ways modern automotive fluids are just as impressive as the new engines. Because weights of oil and types of coolant and transmission fluid are so carefully matched to the vehicle, make sure you always use the proper fluid if you are topping off at home.

Auto Authority LLC
804 Witzel Ave
Oshkosh, Wisconsin 54902
920-231-1016
http://www.autoauthorityoshkosh.com




Why People in Oshkosh Hesitate to Get Their Vehicle Serviced

Posted August 14, 2013 12:00 PM



A recent report stated that over 80 percent of the vehicles on our Oshkosh, Wisconsin, roads have one or more service or repair that's needed but hasn't been taken care of. Now that's a lot of undone service. That translates into something over 160 million vehicles in North America alone. Some of the neglected items are minor. Others are serious safety concerns.

There are several reasons we hesitate to take care of recommended services, especially services that our Oshkosh automotive advisor recommends when we're in for something else, like an oil change.

The first issue boils down to comfort with car care. We don't always feel we know enough to make good decisions. Some of that can be attributed to the fact that vehicles are so reliable these days. They almost become an appliance. Of course you love your vehicle, but if you don't have to worry about it breaking down all the time, you're not forced to think as much about preventive maintenance.

Perhaps your dad knew a lot about cars and always made sure they were taken care of. He was very comfortable dealing with his local Oshkosh service center. People who don't know as much about cars hesitate to ask questions because they don't want to look ignorant.

It's human nature. But there's so much to know in this world, and we can't all be experts in everything. So we specialize. It's very important to ask questions of any specialist, whether it's your doctor, financial advisor or your automotive technician in Oshkosh, Wisconsin.

Your service advisor at Auto Authority LLC wants to answer your questions. We want you to understand the recommendation and why it needs to be done.

That brings us to the next issue; people say that they don't always know if they really need the service or if they are just being sold something.

At the heart, it speaks to trust. Do you trust your Oshkosh service center and your service advisor? Trust has to be earned, and that takes time and experience. But you can shortcut the process when you realize that most of the recommendations are based on manufacturer's maintenance schedules.

In other words, "You don't have to trust me, you can trust your owner's manual."

Your Oshkosh service center has computer databases that contain the manufacturer's recommendations for almost all vehicles, so they don't need to rummage through your glove box to look for your owner's manual to know what to do.

Basically, the engineers who designed the car say, "Here's when you need to have it serviced." That's who makes the recommendation, not the technician. He's just reminding you.

Now you do need to trust your Oshkosh technician's experience and judgment from time to time. When he inspects your vehicle, he may find problems or concerns. He will explain things so that you can prioritize the concerns and make a good decision about whether or not to have something done.

That brings us to the third issue; money. Often the concern is about spending the money to take care of a recommended service. Our money has many places it needs to go. And we have another list of places we want it to go. Auto maintenance isn't usually on either of those lists.

Look, everyone who works at Auto Authority LLC has a family budget, too. They can relate. Maybe a little look behind the scenes would be helpful.

Service centers like Auto Authority LLC invest heavily in training, diagnostic equipment and tools so that they can make repairs and perform services as efficiently as possible. And like any other business, they have labor costs, insurance, rent, utilities, shop and office supplies, taxes and so on.

We work hard to make sure that we diagnose the problem correctly and fix it right the first time. That's the only way we can maintain our reputation and remain in business. If we're not satisfying our customers and providing a good value, you won't come back and the service center won't be around for long.

When there is a real budget concern, your Auto Authority LLC service advisor can help you prioritize the work that needs to be done and come up with a plan for taking care of it that works within your budget.

Let's say you have a serious problem with your brakes. That's a safety concern, so a technician can't ethically say, well, let's put that off for a couple of months. What they can do is take care of the brakes now and address the cabin air filter or transmission service next month.

Ask us for more details.

Auto Authority LLC
804 Witzel Ave
Oshkosh, Wisconsin 54902
920-231-1016
http://www.autoauthorityoshkosh.com



All Lined Up: Wheel Alignment Service at Auto Authority LLC

Posted August 13, 2013 12:00 PM

When all of your vehicle's wheels are lined up exactly with each other, your wheels are in alignment. Hitting a road hazard or even just the normal bumps and bounces of everyday driving in Oshkosh can cause your vehicle's wheels to be out of alignment.

Driving for an extended time around Oshkosh when your wheels are out of alignment results in uneven tire wear. This is dangerous … and expensive. Worst case scenario, you have a blowout on a crowded Wisconsin highway. It can also cause premature wear to your suspension system, which can be really expensive to repair. At the very least, you may have to replace your tires years too early.

The ideal alignment for your vehicle was designed by its engineers. Alignment service at Auto Authority LLC starts with an inspection of the steering and suspension – to see if anything's bent or broken. Then your friendly and knowledgeable Auto Authority LLC technician will look at tire condition.

From there, the vehicle is put on an alignment rack and an initial alignment reading is taken. The wheels are then aligned to vehicle’s specifications.

Your vehicle owner's manual probably has a recommendation for how often your alignment should be checked – usually every couple of years. If you suspect an alignment problem, get it checked at Auto Authority LLC before you suffer expensive tire or suspension damage.

Auto Authority LLC
804 Witzel Ave
Oshkosh, Wisconsin 54902
920-231-1016
http://www.autoauthorityoshkosh.com



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